| Shipping Type | Cost | Continental US Delivery Times |
| Economy | $3.99 | 2–5 business days |
| Standard | $6.99 | 2–3 business days |
| Signature Required | $14.99 | 2–3 business days |
| 2 Day | $11.99 | 2 business days |
| Next Day | $24.99 | Next business day |
Liv Sea Sun established these times and are not official carrier time frames. Delivery times may vary when shipping to Alaska, Hawaii, or US territories.
When will my order ship?
- Expedited orders placed before 10:00 am EST Time ship the same business day.
- Expedited orders placed after 10:00 am EST Time ship the following business day.
- All other shipping methods ship no later than the next business day.
- Tracking information will update no later than the business day following shipment.
- Delivery times are based off of when the order will ship.
- Order fulfillment and shipping does not occur on weekends or major holidays.
Estimated Delivery Day
|
Day of order
(placed before 10:00 am EST)
|
Next Day | 2 Day |
| Sunday | Tuesday | Wednesday |
| Monday | Tuesday | Wednesday |
| Tuesday | Wednesday | Thursday |
| Wednesday | Thursday | Friday |
| Thursday | Friday | Monday |
| Friday | Monday | Tuesday |
| Saturday | Tuesday | Wednesday |
|
Day of order
|
Standard | Economy |
| Sunday | Wednesday–Thursday | Wednesday–Monday |
| Monday | Wednesday–Thursday | Wednesday–Monday |
| Tuesday | Thursday–Friday | Thursday–Tuesday |
| Wednesday | Friday–Monday | Friday–Wednesday |
| Thursday | Monday–Tuesday | Monday–Thursday |
| Friday | Tuesday–Wednesday | Tuesday–Friday |
| Saturday | Wednesday–Thursday | Wednesday–Monday |
Return & Exchange Policy
| Return Policy | ||||
| Product Opened? | Returned within 30 days of purchase | Returned after 30 days of purchase | Returned within 1 year of purchase | |
| Yes | 100% Product Credit or 90% Refund | Non-Refundable | Non-Refundable | |
| No | 100% Product Credit or 100% Refund | 100% Product Credit or 90% Refund | 90% Product Credit or 90% Refund | |
Credits will be applied as a one-time coupon code which will have an expiration date of 1 year
To return a product for a refund or exchange, please refer to the following procedures:
- Contact Member Services via phone, email, or chat to receive approval
- Email: customers@livseasun.com
- List name and order ID on the outside of the return shipment
- Include original order number or a copy of the invoice inside return shipment
- Include a note indicating if you would like a refund, product credit, or exchange
- For an exchange, please also list the items you would like to exchange for
- Return the package in a way that is able to be tracked (recommended)
Note:
- Products that are considered seasonal, discontinued, limited-time offers (LTO), or special promotions are not subject to the Return Policy.
- Products purchased as part of a kit or package must be returned in its entirety.
- Return shipping costs are covered by the member.