Shipping Type Cost Continental US Delivery Times
 Economy $3.99 2–5 business days
 Standard $6.99 2–3 business days
 Signature Required $14.99 2–3 business days
 2 Day $11.99 2 business days
 Next Day $24.99 Next business day

Liv Sea Sun established these times and are not official carrier time frames. Delivery times may vary when shipping to Alaska, Hawaii, or US territories.

When will my order ship?

  • Expedited orders placed before 10:00 am EST Time ship the same business day.
    • Expedited orders placed after 10:00 am EST Time ship the following business day.
  • All other shipping methods ship no later than the next business day.
    • Tracking information will update no later than the business day following shipment.
  • Delivery times are based off of when the order will ship.
  • Order fulfillment and shipping does not occur on weekends or major holidays.

Estimated Delivery Day

Day of order
(placed before 10:00 am EST)
Next Day 2 Day
 Sunday  Tuesday  Wednesday
 Monday  Tuesday  Wednesday
 Tuesday  Wednesday  Thursday
 Wednesday  Thursday  Friday
 Thursday  Friday  Monday
 Friday  Monday  Tuesday
 Saturday  Tuesday  Wednesday

 

Day of order
Standard Economy
Sunday Wednesday–Thursday Wednesday–Monday
Monday Wednesday–Thursday Wednesday–Monday
Tuesday Thursday–Friday Thursday–Tuesday
Wednesday Friday–Monday Friday–Wednesday
Thursday Monday–Tuesday Monday–Thursday
Friday Tuesday–Wednesday Tuesday–Friday
Saturday Wednesday–Thursday Wednesday–Monday

Return & Exchange Policy


Return Policy 
Product Opened? Returned within 30 days of purchase Returned after 30 days of purchase Returned within 1 year of purchase
Yes 100% Product Credit or 90% Refund Non-Refundable Non-Refundable
No 100% Product Credit or 100% Refund 100% Product Credit or 90% Refund  90% Product Credit or 90% Refund

Credits will be applied as a one-time coupon code which will have an expiration date of 1 year

To return a product for a refund or exchange, please refer to the following procedures:

  • Contact Member Services via phone, email, or chat to receive approval
  • List name and order ID on the outside of the return shipment
  • Include original order number or a copy of the invoice inside return shipment
  • Include a note indicating if you would like a refundproduct credit, or exchange
    • For an exchange, please also list the items you would like to exchange for
  • Return the package in a way that is able to be tracked (recommended)

Note:

  • Products that are considered seasonal, discontinued, limited-time offers (LTO), or special promotions are not subject to the Return Policy.
  • Products purchased as part of a kit or package must be returned in its entirety.
  • Return shipping costs are covered by the member.